Jul 24
2014

Enhancing the BizTalk Experience – Part 1

In the middle of Q2 2014, we received BizTalk Server 2013 R2 from Microsoft. It included upgrades to existing features as well as general platform alignment (Visual Studio 2013 and SQL Server 2014, Windows Server 2012 R2, Excel 2013 and SharePoint 2013 SP1). I did have some trouble before BizTalk 2013 R2 installation would proceed – a pesky…

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Jul 23
2014

The Internet of Things: Beyond the Buzz

Analysts predict that there will be billions of internet connected devices by the year 2020. While analyst reports range from 24 billion to upwards of 150 billion, what all analysts seem to agree on is that the Internet of Things (IoT) is big. The reality, however is that the Internet of Things is already here…

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Jul 10
2014

Improving the Healthcare User Experience: it starts with information

Have you ever been in a hospital and had to tell a nurse that he or she had already given you a medication? Or went to a new doctor only to rehash your entire life story? Many of us have and it’s never a fun or positive experience. Modernizing the Healthcare Experience One common thread…

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Jul 04
2014

Neuron DB2 Integration – Step by Step

Refer to Neuron-ESB Overview about what Neuron ESB is.  In this article; I will show you how to integrate Neuron with DB2. 1.      Install DB2 Client a.      Install IBM i Access for Windows on Neuron server.  IBM i Access for Windows delivers TCP/IP connectivity to users running a variety of Microsoft® Windows® operating systems. *If you are using 64 bit Neuron, install…

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Jul 02
2014

Routing Rules: How to automate case routing in Dynamics CRM 2013 SP1

In a previous post, we explored a new feature in CRM 2013 SP1 on how to configure Automatic Case Creation using email and social channels. In this article, we will learn how to set up routing rules in CRM 2013 SP1. In earlier versions of CRM, there was an option to set up simple routing…

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Jun 30
2014

Creating A Custom Domain Name For Azure Web Sites

 4 Easy Steps to Creating A Custom Domain Name For Azure Web Sites Microsoft Azure Web sites provide a robust and easy-to-use container for hosting your Web applications. This doesn’t just pertain to ASP.NET apps, but several templates like Drupal, WordPress, Orchard and so on. It also provides first class support for Node.js Web apps/APIs, PHP…

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Jun 27
2014

How to Specify Customer Support with CRM Entitlements

Entitlement is a new entity released in the CRM 2013 SP1 Spring 2014 release. CRM Entitlements allow you to specify and control the amount and type of support a customer is entitled to receive. You can specify the amount of support in terms of support hours or number of cases. You also have the ability…

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Jun 23
2014

Advancing Business Process Flows via Workflow in CRM 2013

The new release of CRM 2013 has a new feature that allows you to build and deploy standardized business process flows for your organization. The intent is to provide a visualization of one or more business processes that can be leveraged by the users of your solution. This helps individuals understand what appropriate stages and…

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Jun 19
2014

Automatic Case Creation: How to use the Case Creation Rule in CRM 2013 SP1

In a previous post, we explored a new feature in CRM 2013 SP1 on how to configure appropriate status reason transitions. Now, we will explore the Case Creation Rule, another new feature in the CRM 2013 SP1 (Spring ’14) roll out. Case Creation allows you to automatically convert an email message or social activity record placed in…

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Jun 16
2014

Status Reason Transitions in CRM 2013

A new feature in the CRM 2013 SP1 release allows users to configure the appropriate transition from one status reason to another. What used to require JavaScript has now been made available to you as a simple configuration exercise. Let’s look at an example: let’s say you have a record that has seven different status reasons that…

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