Case Study
Trion: Support and Sales Platform
The Challenge
Trion’s sales team was using a standard GoldMine CRM system, but adoption was low because the application was difficult to use and team members did not like the interface.
The Solution
Neudesic supplied a Microsoft Dynamics CRM Online solution, which provided Trion’s sales team members immediate access to customer data without the need for additional IT support
The Benefit
- Quick user adoption
- Familiar Outlook-style user interface operating at a much faster rate
- Reduced IT team support time & costs
- New sales platform
“[Neudesic] responded well. They actually answered my questions. Most of the people we reached out to actually didn’t. They were very honest about any kind of capability issues and anything that we might want, which was a big sell for us.“— Laura Tantaros, Sales Operations Manager |