Award Winning NYC Managed IT Services
Located in the heart of New York City, Neudesic provides consultative Managed IT Services, IT Consulting, and Managed Cloud Services to organizations that want to reduce IT support costs and in-house cycles, while driving innovation and realizing an ROI from technology.
Leading New York companies trust Neudesic as a Managed IT Services Provider to proactively monitor every device in their environment 24×7. Our real-time focus and dedicated Service Desk team ensures you don’t experience any unexpected downtime or costly outages. Our local New York engineer team can rapidly assess and re-mediate any IT issue on any platform.
New York Managed IT Services Overview
Neudesic Managed IT Services takes a proactive and consultative approach to managing the critical IT systems you need to run your business. To support your IT environment, Neudesic’s local NYC IT professionals work with your team closely to ensure reliability and optimal IT performance.
Neudesic’s Managed IT Services capabilities include:
• 24x7 Monitoring & Management of Critical IT Systems
• Application Management – 24x7 Monitoring, Alerting, Remediation
• Incident Management (Tier 1-3 support)
• End User IT Support
• Dedicated Help Desk
• Managed Cloud Services (Hybrid, Azure, GCP, AWS)
• Security Management
• Data Analytics & Business Intelligence
• Patch Management
• Managed Backups and Disaster Recovery
• Access to New Technology
• Problem Management
• Compliance & Governance
• Subscription Management
• Service Level Reporting
• Network Monitoring
• Device Monitoring
• ITIL management Processes and Governance
• IT Best Practices and Recommendations
• Service Level Agreements (SLA) customized to fit your requirements
• Predictive IT Costs
How Can Neudesic Help You?
Neudesic is your local New York Managed IT Services provider with a philosophy that focuses on customer results; enhanced service levels, improved employee productivity, and risk mitigation. By partnering with Neudesic, an organization can move towards a more efficient and cost effective IT service delivery model. Today’s corporate IT environment requires a strategic sourcing strategy that provides the company with access to a deeper bench of resources at an affordable price.
IT Skills & Resources
By partnering with Neudesic for Managed IT Services your business acquires access to over 800 US-based certified engineers.
Neudesic accelerates the adoption of strategic technology through the implementation of best practices, enabling continuous improvement, and enhancing operational efficiencies.
Through a combination of years of business consulting experience, technology expertise, and operational delivery; Neudesic aligns strategy, process and people to ensure IT becomes a business enabler for your organization.
Cloud Planning, Migration and Hosting Managed Services
When an organization decides to go at Cloud alone, their internal IT team takes on all the burden of managing that infrastructure, as well as all of the applications that run on it. Rising costs becomes a risk for these organizations as well, due to unforeseen cloud costs and hiring specialized cloud engineers.
As an approved Managed Services partner for the leading Cloud platforms, Neudesic has been vetted and selected to provide on-going Managed Cloud services following ITIL best practices.
Neudesic has the experience and technical competencies to architect, migrate, and manage your Cloud workloads across private, public and multi-cloud environments. Whether you are using Azure, AWS, GCP, a Hybrid configuration, or you want to utilize multiple public clouds; our local New York, certified Cloud engineers can help. By partnering with Neudesic for the day to day management of your Cloud infrastructure, your IT team is enabled to focus on more strategic initiatives that move your business forward.
Award Winning Managed IT Services Provider
Microsoft recognizes Neudesic as a leader in innovation and business impact, and most importantly, driving customer satisfaction. Neudesic was selected as the 2017 winner of the Microsoft US Partner of the Year Award.
Neudesic has won many Microsoft awards over the past 15 years, and most recently was awarded the 2017 Microsoft Cloud Apps Global Partner of the Year, 2016 Microsoft U.S. Partner of the Year Award for Big Data and Analytics; as well as the 2015 Microsoft Global Partner of the Year Award for Big Data and Analytics.