Award-Winning Philadelphia Managed IT Services
Neudesic, located in Ambler, PA, provides market-leading Managed IT Services and Solutions, designed to help organizations overcome the growing complexity of technology and the widening IT skills gap. Neudesic Managed IT Services help Philadelphia businesses establish more efficient, stable and scalable IT organizations by taking a proactive and consultative approach to managing critical IT systems.
Leading Philly companies partner with Neudesic to reduce costs associated with downtime and get your IT team back to what matters in today’s business landscape – innovation.
Comprehensive Philadelphia Managed IT Services
With nearly 20 years as a Philadelphia Managed IT Services Provider, Neudesic has learned that there is no one size fits all solution when it comes to IT management. Your business and your technology requirements are unique, so is our Managed IT Services model. Our IT Consultants work closely with you to develop a comprehensive managed solution with ITIL based processes and tools.
Neudesic’s Managed IT Services capabilities include:
- 24x7 Monitoring & Management of Critical IT Systems
- Application Management
- Incident Management, Tier 1-3 support
- Dedicated Phone Support
- Dedicated Service Desk
- Security Management
- Patch Management
- Managed Backups (and testing)
- Root Cause Analysis
- Problem Management
- Subscription Management
- Service Level Reporting
- Architecture Oversight
- Network Monitoring
- Device Monitoring
- ITIL Management Processes and Governance
- IT Best Practices and Recommendations
- Service Level Agreements (SLA) customized to fit your requirements
- Flat Monthly Service Fee
Cloud Readiness, Migration, and Managed Services
Neudesic has the experience and technical competencies to architect, migrate, and manage your Cloud workloads across private, public and multi-cloud environments.
As an approved Managed Services partner for the leading cloud platforms, Neudesic has been vetted and selected to deliver on-going Managed Cloud services following ITIL best practices. By partnering with Neudesic for the day to day management of your Cloud infrastructure, your IT team is enabled to focus on more strategic initiatives that move your business forward.
We provide customers with a more cost effective and strategic approach to managing their cloud operations. With Neudesic Managed Cloud Services you get everything you need: 24x7 monitoring & support, change management, incident management, provisioning management, security management, business continuity and Cloud advisory.
How Can Neudesic Help You?
Neudesic aligns strategy, process and people to ensure the highest level of value realization for your organization. Through a combination of years of business consulting experience, technology expertise, and our IMPACT change model, customers are able to embrace new technologies and strategies that accelerate transformation and improve operations. Our IT consultants can identify the right solutions and process improvements so that you only buy what you need and implement strategies that will have business impact.
Overcome IT Skill Gaps
By partnering with Neudesic for Managed IT Services your business acquires access to over 800 US-based certified engineers.
Accelerate Technology Adoption
Neudesic accelerates the adoption of strategic technology through the implementation of best practices, enabling continuous improvement, and enhancing operational efficiencies.
Business & IT Transformation
Neudesic aligns strategy, process and people to ensure IT becomes a business enabler for your organization.
Why Neudesic Managed IT Services?
Our passion for technology is in our DNA. With nearly 20 years as a Managed Services Provider, Neudesic is well equipped to support your unique IT requirements. Neudesic can help you remove the burden of on-going management, maintenance, and monitoring so your IT team can focus on innovation and you can reallocate IT spend to other strategic IT initiatives. Our mission is to help you transform your business operations through IT optimization.