Eliminating 90% of costly disruptions in manufacturing
Stryker is a world leader in medical technology, offering a diverse array of innovative products and services in orthopedics, medical, surgical, neurotechnology and spine to improve patient lives and drive better hospital outcomes.
Challenges
Lack of visibility into real-time data made it too difficult to support a diverse portfolio of products.
Poor integration of manufacturing processes and business operations was disrupting the flow of production.
More than two critical system failures a month were causing hundreds of thousands in lost revenue.
Results
“We’ve gone from averaging 2.2 monthly system failures to fewer than 3 per year. The difference is phenomenal, and we no longer worry about getting a frantic trouble call on a weekend or holiday.”
“This integrated platform has introduced a new level of visibility into our manufacturing systems, allowing us to uncover anomalies before they become problems. We have access to data that keeps us in the driver’s seat and thinking strategically – production trends are clear, and we can more effectively prioritize our activities to optimize maintenance and operations.”
“Neudesic’s quality of service was more than adaptable – it was more about synergy and making things happen quickly. Without that critical commitment, we would have had to endure several system failures during onboarding alone.”
“Neudesic took the time to understand what was actually broken. The result was a holistic approach that considered not only how our servers perform, but also how they perform over time in context.”
“We’ve been impressed to see Neudesic come in and really be a part of the conversation – be part of what we’re trying to achieve – rather than just provide a service.”