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Resource Library

Trends & Insights
to Transform Businesses

Featured

Blog

AI Empowerment: Understanding Microsoft M365 Copilot and Copilot Studio for Your Business

By Jeff Bennett | June 26, 2024

Transforming Your Business with Microsoft M365 Copilot and Copilot Studio Artificial intelligence (AI) is a rapidly growing…

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White Paper

Research Report 2024: State of AI in Energy & Utilities

By Kavi Mathur | October 2, 2024

The future of AI in the sector holds great promise, with opportunities for continued advancements in energy management, infrastructure optimization, and customer engagement.

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Press Release

Neudesic Renews the Microsoft Cloud Security Specialization

By Emily Shin | July 2, 2025

IRVINE, Calif. — July 2, 2025 — As a 23-time Microsoft Partner of the Year award winner, Neudesic, an IBM…

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Blog

How utilities launch agentic AI-powered field service management solution in weeks, not months

By David Bess | July 18, 2025

Utilities today face mounting pressure to modernize field service from faster response times, safer crews, and more efficient job execution….

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Blog

How utilities launch agentic AI-powered field service management solution in weeks, not months

Utilities today face mounting pressure to modernize field service from faster response times, safer crews, and more efficient job execution. …

Blog

How agentic AI in field service management solution has real-world, measurable impact

The utilities sector has been experiencing a growing disconnect between digital transformation strategies and the realities of field operations. In …

Blog

Why agentic AI in utilities is changing the game for field staff

Utility operations are reaching a critical inflection point. Across energy, electric, gas, water, and telecom, field staff is being asked …

Blog

Step-by-step guide: How to launch retail AI agents in weeks, not months

By now, most retailers understand why AI matters. Because 81% of customers today expecting faster, more personalized experiences, AI is …

Blog

How Retail AI Agents Deliver Personalized Customer Experiences at Scale

Retail has reached a tipping point where customers expect consistent, personalized experiences at every touchpoint. In our first post, we …

Blog

How Retail AI is Redefining Industry Success: Personalized Customer Experiences

A shift in customer expectations Customers are no longer satisfied with a generic, one-size-fits-all service. They expect personalization, instant support, …

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