Healthcare Solutions
Intelligent Solutions for Patient Interactions & Compliance
Intelligent Systems
We help healthcare providers and insurers to guide employees in accessing and utilizing enterprise knowledge, EHR data and compliance standards, while protecting member, provider, and patient rights.
The Neudesic portfolio of healthcare solutions, utilizing CRM as a platform, delivers transparent, repeatable processes that are outcome-driven, while providing consistency and collaboration.
Helping Healthcare Providers Meet Requirements & Improve Experiences
Case Management Tracking & Reporting
Neudesic helps healthcare organizations meet service level agreements and reporting requirements by providing quick and easy access to member data.
Comprehensive case lifecycle management allows outreach to multiple resources, such as EHRs, to resolve issues to provide robust tracking and reporting of case activity.
TECHNOLOGY INSIGHTS
Read our vision for intelligence-powered technology solutions in Healthcare
Medicare, Medicaid and other Compliance Reporting
Reduce complaints, grievances and appeals, while increasing productivity and quality of service with this Neudesic case management system that tracks and manages member issues from a wide variety of channels.
This solution embeds routing of specific regulatory components, to the correct groups and teams, adding the ability to measure each process.
Delivering a Competitive Advantage for Our Healthcare Clients
Industry leaders rely on Neudesic’s healthcare experience and CRM expertise to help them attract and retain more members.
Member/Patient Information and Preferences
Empower your teams to communicate more effectively with members and patients, in the ways they select, including self-service profile management, to deliver positive experiences that boost loyalty and member retention.
This Neudesic solution creates a single authoritative source of member information, combining data from disparate systems, including EHRs. New entries, into any system, are immediately available to authorized staff, ensuring patient care is always delivered according to accurate and up-to-date information.
Customer Service Interaction Systems
(Regulatory and Non-Regulatory)
Reduce complaints, grievances and appeals, while increasing productivity and quality of service with this Neudesic case management system that tracks and manages member issues from a wide variety of channels.
This solution embeds routing of specific regulatory components to the correct groups and teams, adding the ability to measure each process.