Neudesic and Microsoft to present technology strategies and solutions for Customer Experience programs
Neudesic and Microsoft are partnering to bring the Customer Intelligence Roadshow to Los Angeles on October 19 and to Orange County on October 20. The events reflect the current business focus surrounding customer demand for increased communications and transparency in their interactions, and more self-service options.
Professionals driving innovation in customer experience from the marketing, business stakeholder, customer service and IT perspectives are encouraged to register today. Attendees will get an inside look at how leading enterprises are evolving their customer journeys from traditional interactions to digital experiences.
The Los Angeles session will be held from 10:00 a.m. PDT until 3:00 p.m. PDT at the Microsoft Technology Center in Playa Vista. The Orange County event will take place the following day following the same schedule at the Microsoft Technology Center based in Irvine, California. There is no charge for the events, including complimentary catered lunch. Those in attendance can expect to glean valuable insights on the following topics:
- Maximizing interactions throughout the customer lifecycle
- Accessing information for reporting and decision making
- Tracking customer activity to leverage real-time, personalized offerings
- Building self-service interactions
- Preparing for growing volumes of customer data.
- Applying customer intelligence to mobile and online experiences.
“The customer journey is rapidly and profoundly changing thanks to widespread digital expectations and immersion. Enterprises are often surprised how to learn how easily they can deploy programs with flexibility that will position to thrive and secure long-term vitality in this ever-shifting customer-centric, customer-promoter climate,” says presenter, Riaan L. van der Merwe; Senior Solution Partner at Neudesic.
To learn more and register for the Los Angeles event go to: http://pages3.neudesic.com/CustomerIntelligence-Roadshow-LosAngeles-20161019.html .
Or for the Orange County event: http://pages3.neudesic.com/CustomerIntelligence-Roadshow-Irvine-20161020.html .
Neudesic is the trusted technology partner in business innovation, delivering impactful business results to clients through digital modernization and evolution. Founded in 2002, Neudesic is a privately held company headquartered in Irvine, California, and serves clients globally from offices in the United States and India. For more information, visit www.neudesic.com.
Leslie Mais, Neudesic