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Electric, Water & Gas Utilities

Digital Innovation that Enhances Performance and Delivery to a World that Runs on Utilities

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eBook Download:

Modernizing the Data Ecosystem to Transform the Utilities Value Chain

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Azure Databricks ebook Utilities cover

eBook Download:

Modernizing the Data Ecosystem to Transform the Utilities Value Chain

Download

Leading in the New

Government policy, renewable energy mandates, major wildfire and drought risks, and other new threats are pressuring utility companies to efficiently refine operational models and customer service capabilities. Solutions that shape intelligence and automation, and improve collaboration, are critical to supporting safe, proactive, and reliable services. Neudesic’s suite of solutions and consulting services are purposefully designed to drive enhancements across the utility value chain.

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Deploying a Next Generation Data Platform Provides Big Gains in Energy Theft Reduction, Customer Satisfaction, and Operational Growth

DTE Energy leveraged the Neudesic Insights Development Workbench Framework to bring in data migration automation, deploy a structured data lake store using pre-configured scripting, and implement new machine learning capabilities. This allowed for both acceleration and cost savings as they transitioned large volumes of AMI data from their existing on-premises Hadoop environment to the cloud.

Read the Full Case Study

Helping World-Leading Utility Companies Win with Digital Transformation

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Evolving to Meet the Demands of the New Age Utility Consumer

Technology has improved the potential of what a modern utility can do. Effectively combined with the people and process components of service delivery, new opportunities for automation that enhance operation and customer service can emerge.

We combine decades of utility industry expertise with digital innovation and technology to envision and deliver end-to-end, fully managed solutions that drive efficiency in power generation, transmission, distribution, customer experience, and enterprise capability- inside and out.

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Digital Solutions for Utility Modernization

Grid Management

Use data to closely align power generation to power consumption

  • AMI meter analytics
  • Load forecasting analytics
  • Outage Management (OMS)
  • Renewable energy impact and forecasting analytics
  • Fossil fuel generation supply chain and logistics
  • Electric Vehicle (EV) impact analytics
  • Storm analytics
  • Home energy management
  • Tailored load shaping
  • As-built vs. as-designed
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Asset Management

Use data to improve service delivery through infrastructure assets

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  • Asset health and reliability
  • Preventative maintenance
  • Asset Inventory management

Connected Workforce

Use innovation to maximize the value of your workforce

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  • Crew optimization
  • Risk and safety analytics
  • Augmented/virtual reality for workforce support
  • Routing optimization

Customer Engagement

Understand and respond to customer behaviors and sentiments more clearly

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  • Demand response
  • Customer segmentation
  • Outage notifications
  • Call center analytics
  • Sentiment analysis

Billing & Revenue Protection

Minimize financial risk with improved revenue collection and credit decisions

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  • Fraud detection
  • Missed meter read reporting
  • Credit worthiness analysis
  • Payment analytics
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Secure AI
for Utilities

Successfully deploy utility AI projects to production in 10 days or less.

Learn More

Transformer Health
Index Solution

Pre-built configurations and dashboards deliver transformer health analytics in 4 weeks or less.

Learn More
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Modernizing Legacy Systems Architecture for Growth in Natural Gas Trading

“Realizing a fivefold increase in services over the last two decades, it is critical we continue to prepare for the natural gas needs of our two million+ customer base. Teaming with Neudesic to modernize our mission-critical data architecture has put us on a path to expand service and capitalize on opportunities for future growth.”

– Kent Price, EIM Project Manager, Salt River Project

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Neudesic’s Utility Modernization Design Centers

We provide sound foundations for fast cloud-based capabilities

Modern Utility Data Center

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Utility Data & AI Factory

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Utility Mobile Development Factory

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Utility App Factory

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Our Digital Utility Innovation Partners

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databrick innovator partner winner

Neudesic's Utility Data & AI Platform Accelerator Lands Databrick’s Innovation Partner of the Year Award

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Industry Insights: On-Demand Videos

Bold Ideas Powering the Clean Energy Transition
watch Bold Ideas Powering the Clean Energy Transition

Bold Ideas Powering the Clean Energy Transition

Discover the key role of technology on the path to faster, affordable, resilient, and secure energy transformation.

Watch Now
Covid 19
watch The Covid-19 Pandemic Response

Stories From The Front Lines Of The Utility Covid-19 Pandemic Response

Pandemic response leaders, from some of the nation’s top utilities gather to discuss data-driven technology strategies being implemented to navigate the macro impact of the Coronavirus- setting them up to support the re-emergence of life and business post pandemic.

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Data and AI Summit
watch Data+AI Summit 2021

Data + AI Summit: Improving Power Grid Reliability Using IoT Analytics

Discover how Neudesic and DTE Energy, a large electric and natural gas utility serving 2.2 million customers in southeast Michigan, partnered to use large IoT datasets to identify the sources and causes of reliability issues across DTE’s power distribution network.

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Sending the Right Message
Banner: Improve customer communications accuracy during outage restoration

Sending the Right Message: Improving Customer Communications Accuracy During Outage Restoration

Today’s “always connected” customer has zero tolerance for uncertainty and expects useful and timely information to be accurately delivered to the channel of their choice. Failure to do so can result in negative sentiments that lead to brand crisis- even if the operational response was effective.

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UA Week
Banner: UA Week- Session 301 - DTE Energy's Journey to Cloud Analytics

Progress vs. Perfection: A Retrospective of DTE Energy’s Journey to Cloud Analytics

DTE Energy and Neudesic look back at DTE’s journey to the cloud and discuss paces of innovation in a pre vs. post cloud environment, and navigate the various phases of “cloud maturity” that have brought the organization to where it is today.

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Powering a Sustainable Future
watch Powering a Sustainable Future

Powering a Sustainable Future: Digital Strategies for Combating Mega Disruption in Utilities

Microsoft, Neudesic, and leading industry executives partner to discuss the inputs for “Powering a Sustainable Future.”

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Industry Leaders

Michael Brown

Michael Brown

VP, Strategy & Business Development,
Energy & Utilities
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David-Bess-circle

David Bess

Director of Technology Solutions,
Energy & Utilities
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Mike Rossi

Mike Rossi

VP, Strategic Growth,
Energy & Utilities
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Let's Get Started

Connect with Neudesic’s utility experts to learn first-hand how our solutions are helping to shape the future of smart utilities.

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