Resource Library Trends & Insightsto Transform Businesses Featured Blog AI Empowerment: Understanding Microsoft M365 Copilot and Copilot Studio for Your Business By Jeff Bennett | June 26, 2024 Transforming Your Business with Microsoft M365 Copilot and Copilot Studio Artificial intelligence (AI) is a rapidly growing… Read More White Paper Research Report 2024: State of AI in Energy & Utilities By Kavi Mathur | October 2, 2024 The future of AI in the sector holds great promise, with opportunities for continued advancements in energy management, infrastructure optimization, and customer engagement. Read More Press Release Neudesic Renews the Microsoft Cloud Security Specialization By Emily Shin | July 2, 2025 IRVINE, Calif. — July 2, 2025 — As a 23-time Microsoft Partner of the Year award winner, Neudesic, an IBM… Read More Blog Introducing GPT-5 in Microsoft 365 Copilot Chat: Smarter, Faster, and More Secure By Neudesic Marketing | September 12, 2025 AI is evolving—and so is Microsoft 365 Copilot. With the release of GPT-5, OpenAI’s most advanced model yet, Microsoft 365… Read More Submit Resource Type: All Blogs Case Studies White Papers Webinars Videos Category: All CategoriesApplication & Systems IntegrationApplication DevelopmentApplication InnovationArtificial IntelligenceAugmented & Virtual RealityBlockchainBusiness ApplicationsBusiness Transformation & StrategyCloud InfrastructureContainersCRM SolutionsData & AnalyticsData LakesDigital Business ManagementDigital TransformationHealthcareInternet of ThingsManaged ServicesMobilityModern WorkSecurityUser Experience Industry: All IndustriesAerospaceAutomotiveBusiness ServicesChemicalsConstructionE-CommerceEducationFinancial ServicesHealthcareHospitality/GamingInsuranceLegalLeisureManufacturingMedia and EntertainmentMiningOil and GasPharmacy Benefit ManagementPower and UtilitiesReal EstateRetailSocial MediaTechnologyTransportation and Logistics Blog How agentic AI transforms customer experience Introducing the Neudesic Intelligent Customer Experience Platform Customer expectations have fundamentally evolved, but across industries-whether onboarding a patient, enrolling a … Webinar Neudesic Manufacturing Vertical – Agentic in Manufacturing Raj Biswas, Neudesic’s Global VP of Industry Solutions, discusses how AI agents represent a groundbreaking evolution in the way machines, … Webinar Retail, Travel & Logistics – Agentic AI Industry Applications Neudesic’s Shannon Wu-Lebron and Pedro Franco discuss agentic AI industry applications in retail, travel, and logistics. Webinar AI agents in financial services – driving business value Neudesic’s Steve Tetreault, CTO – Financial Services and Insurance, discusses the application and ROI of AI Agents in the financial … Webinar What Makes an AI Agent? An AI Agent is a system designed to perform tasks, make decisions, and take autonomous or human validated action. Its … Blog From automation to autonomy: Reshaping enterprise architecture with agentic AI and business capability models Businesses have long relied on AI to automate specific tasks—from predictive maintenance in manufacturing to customer service chatbots. These systems have … PREVIOUS NEXT