Resource Library Trends & Insightsto Transform Businesses Featured Press Release Neudesic Unveils Digital Workforce Management for Enterprise-Scale AI Agents on Microsoft Azure AI Foundry By Randy | October 29, 2025 IRVINE, Calif. — October 29, 2025 — Neudesic, an IBM Company, today announced an innovative new solution… Read More White Paper Microsoft Security eBook: Securing Your AI Agents with Microsoft Sentinel By Jeff Balmeo | September 23, 2025 AI agents are transforming business productivity—but they also introduce new vulnerabilities. This eBook explores how to defend your AI agents… Read More Blog Secure, Responsible and AI Ready By Neudesic Marketing | December 10, 2025 Artificial intelligence is fast becoming the decision engine of modern enterprises – approving loans, diagnosing patients, screening candidates, and managing… Read More Blog Redefining the Customer Experience Operating Model with Databricks and ICXP By Hannah Leonhard | October 14, 2025 Across industries, customer expectations are rising faster than most organizations can adapt. Onboarding still takes too long, service experiences often… Read More Submit Resource Type: All Blogs Case Studies White Papers Webinars Videos Category: All CategoriesApplication & Systems IntegrationApplication DevelopmentApplication InnovationArtificial IntelligenceAugmented & Virtual RealityBlockchainBusiness ApplicationsBusiness Transformation & StrategyCloud InfrastructureContainersCRM SolutionsData & AnalyticsData LakesDigital Business ManagementDigital TransformationHealthcareInternet of ThingsManaged ServicesMobilityModern WorkSecurityUser Experience Industry: All IndustriesAerospaceAutomotiveBusiness ServicesChemicalsConstructionE-CommerceEducationFinancial ServicesHealthcareHospitality/GamingInsuranceLegalLeisureManufacturingMedia and EntertainmentMiningOil and GasPharmacy Benefit ManagementPower and UtilitiesReal EstateRetailSocial MediaTechnologyTransportation and Logistics Blog How Retail AI Agents Deliver Personalized Customer Experiences at Scale Retail has reached a tipping point where customers expect consistent, personalized experiences at every touchpoint. In our first post, we … Blog How Retail AI is Redefining Industry Success: Personalized Customer Experiences A shift in customer expectations Customers are no longer satisfied with a generic, one-size-fits-all service. They expect personalization, instant support, … Case Study Ballard Spahr Ballard Spahr saves $2 million in unplanned losses and cuts research time 60% with Neudesic and Azure OpenAI Built in … Blog 10 Practical Steps to Elevate Customer Experience with AI Why AI in customer experience matters now Customer expectations have evolved dramatically. Today’s consumers expect smooth, personalized, and instant interactions. … White Paper The Ultimate Guide to AI Readiness Transform your data. Embrace the cloud. Supercharge innovation and growth. White Paper Research Report 2025: State of AI in Insurance Insurance organizations are already leveraging AI to solve critical challenges and drive measurable results. Whether you’re defining your AI roadmap … PREVIOUS NEXT