Resource Library Trends & Insightsto Transform Businesses Featured Blog AI Empowerment: Understanding Microsoft M365 Copilot and Copilot Studio for Your Business By Jeff Bennett | June 26, 2024 Transforming Your Business with Microsoft M365 Copilot and Copilot Studio Artificial intelligence (AI) is a rapidly growing… Read More White Paper Research Report 2024: State of AI in Energy & Utilities By Kavi Mathur | October 2, 2024 The future of AI in the sector holds great promise, with opportunities for continued advancements in energy management, infrastructure optimization, and customer engagement. Read More Press Release Neudesic Renews the Microsoft Cloud Security Specialization By Emily Shin | July 2, 2025 IRVINE, Calif. — July 2, 2025 — As a 23-time Microsoft Partner of the Year award winner, Neudesic, an IBM… Read More Blog 6 Key Advancements Shaping the Future of Data Intelligence: Highlights from Databricks Data + AI Summit 2025 By Sai Nageshwaran | July 30, 2025 Databricks Data + AI Summit 2025 (DAIS) was a landmark event that showcased how Databricks is redefining the future of… Read More Submit Resource Type: All Blogs Case Studies White Papers Webinars Videos Category: All CategoriesApplication & Systems IntegrationApplication DevelopmentApplication InnovationArtificial IntelligenceAugmented & Virtual RealityBlockchainBusiness ApplicationsBusiness Transformation & StrategyCloud InfrastructureContainersCRM SolutionsData & AnalyticsData LakesDigital Business ManagementDigital TransformationHealthcareInternet of ThingsManaged ServicesMobilityModern WorkSecurityUser Experience Industry: All IndustriesAerospaceAutomotiveBusiness ServicesChemicalsConstructionE-CommerceEducationFinancial ServicesHealthcareHospitality/GamingInsuranceLegalLeisureManufacturingMedia and EntertainmentMiningOil and GasPharmacy Benefit ManagementPower and UtilitiesReal EstateRetailSocial MediaTechnologyTransportation and Logistics Blog How Retail AI Agents Deliver Personalized Customer Experiences at Scale Retail has reached a tipping point where customers expect consistent, personalized experiences at every touchpoint. In our first post, we … Blog How Retail AI is Redefining Industry Success: Personalized Customer Experiences A shift in customer expectations Customers are no longer satisfied with a generic, one-size-fits-all service. They expect personalization, instant support, … Case Study Ballard Spahr Ballard Spahr saves $2 million in unplanned losses and cuts research time 60% with Neudesic and Azure OpenAI Built in … Blog 10 Practical Steps to Elevate Customer Experience with AI Why AI in customer experience matters now Customer expectations have evolved dramatically. Today’s consumers expect smooth, personalized, and instant interactions. … Webinar Reimagining Generative AI: Accelerating Straight-Through Processing and Powering Knowledge Mining This webinar will explore how AI-driven automation enhances straight-through processing (STP, which enables transactions to be completed electronically without manual … Blog How agentic AI transforms customer experience Introducing the Neudesic Intelligent Customer Experience Platform Customer expectations have fundamentally evolved, but across industries-whether onboarding a patient, enrolling a … PREVIOUS NEXT
