Trends & Insights
to Transform Businesses

There is no right way of celebrating the holiday season. Some may be melting onto their couch, heart and stomach …

The Know Your Customer (KYC) process is a cornerstone of banking operations, but its complexities often create roadblocks. Lengthy and cumbersome …

Let’s be honest, working in a utility call center can be incredibly challenging. Agents are often under immense pressure, managing …

As businesses strive for agility and operational efficiency in today’s fast-paced market, supply chain control towers’ advanced systems offer essential …

This Halloween, we’re looking in depth into cyber spookiness from zombie bots to phantom phishing in the Microsoft Digital Defense …

Curious about the latest AI news? From IBM’s groundbreaking enterprise models to AI’s first Nobel Prize, this blog covers recent …