Neudesic's comprehensive Managed IT Services offering helps organizations overcome the growing complexity of technology and a widening IT skills gap
Neudesic Managed IT Services takes a proactive and consultative approach to managing the critical IT systems you need to run your business. To support your IT environment. Neudesic puts your IT needs in the hands of over 800 US-based IT professionals that leverage ITIL best practices, and have experience managing IT systems for customers that have a need for productivity and no tolerance for downtime.
What’s Included in Neudesic Managed IT Services?
With nearly 20 years as a Managed Services Provider, Neudesic has learned that there is no one size fits all approach when it comes to IT Management and digital transformation. Your business and your technology requirements are unique, so is our Managed IT Services model. Our IT Consultants work closely with you to develop a tailored IT Management solution.
Neudesic's Managed IT Services capabilities:
- 24x7 Monitoring & Management of Critical IT Systems
- Application Management– BizTalk, SharePoint, Custom apps and more
- Incident Management (Tier 1-3 support)
- Managed Cloud Services (Hybrid, Azure, GCP, AWS)
- 24x7 Dedicated Service Desk
- Managed Backups and Testing
- Security Management
- Problem Management
- Patch Management
- IT Advisory & Consulting
- Subscription Management
- Service Level Reporting
- Architecture Oversight
- Network Monitoring
- Device Monitoring
- ITIL Management Processes and Governance
- IT Best Practices and Recommendations
- Service Level Agreements (SLA) customized to fit your requirements
- Flat Monthly Service Fee
Download our Managed IT Services Data Sheet
How Can Neudesic Managed IT Services Help You?
IT Skills & Expertise
By partnering with Neudesic, you acquire 24x7 access to over 800 US-based certified engineers and IT consultants. Neudesic holds competency certifications with the leading Cloud providers, as well as AI and Advanced Analytics.
IT as a Competitive Advantage
Neudesic accelerates the adoption of strategic technology through the implementation of best practices, enabling continuous improvement, and enhancing operational efficiencies.
Neudesic works with your business and IT leaders closely to advance a strategy that aligns people, processes, and technology to ensure the highest level of value realization for your organization.
Neudesic helps organizations assess, implement, and manage technology that ensures IT becomes a strategic business enabler. Through a combination of years of technology expertise, strategic advisory, and our high service level commitment, our customers are able to embrace new technologies and strategies that accelerate transformation and improve business operations.
Why Partner with Neudesic?
Neudesic uses ITIL-based processes and tools to deliver a comprehensive IT management service that aligns technology with your business objectives. Our consultative approach to managed services accelerates the adoption of strategic technology that gives our customers a competitive advantage. Neudesic managed services and consulting aligns IT strategy, processes and people to produce business results.
Neudesic helped us design, envision, and strategize what a cloud environment should look like for the enterprise. They integrated a range of different cloud services into a single solution that worked seamlessly for our needs.
Why Shift from a Building & Staffing Model to Managed IT Services?
By partnering with a Managed Services provider, an organization can move towards a more efficient and cost effective IT service delivery model.
As technology continues to evolve and is consumed throughout multiple business units, the talent required to implement and manage that technology becomes harder to find and more expensive to obtain. Organizations are left scrambling to pick up what’s left of the qualified talent at any price. Most SMBs simply cannot afford to retain the specialists they need and this can lead to much larger issues for the company; inefficient processes, uncontrolled costs, little visibility into IT, and a slower rate of adopting new technology that could help the company meet their business objectives. Offloading the burden of day to day operations to a Managed IT services provider can help your in-house IT team shift from “IT firefighting” to focus on delivering value to the company.
Today’s corporate IT environment requires a strategic sourcing strategy that provides the company with access to a deeper bench of resources at an affordable price.
Can Managed IT Services Really Reduce IT Costs?
According to a recent study by CompTIA, 93% of firms that outsource part of their IT operations to a Managed Services Provider reported meeting or exceeding their cost-savings expectations. A Managed IT Services model provides firms with access to resources and technology that would otherwise be prohibitively expensive for their organization. By outsourcing operational IT services, such as routine infrastructure maintenance, firms can increase efficiencies without incurring the costs of hiring additional dedicated IT staff.
What’s the first step?
Our consultative approach to Managed Services means we take the time getting to know and understand your business objectives. Before we recommend a course of action our consultants will meet with you to discuss and assess where your gaps are and how we can build a custom support plan to provide coverage and help your IT operations transform. To speak with a consultant simply fill out the form below.