Neudesic Innovates Healthcare Solutions for Patient/Member Interactions, Case Tracking and Complaint Management

Microsoft Selects Neudesic Experts for HIMSS 2017 Lunch and Learn Event and Innovation Theater Presentations

Neudesic, the innovative technology consulting partner, is gaining healthcare industry attention for solutions the firm has developed to provide care providers and insurers with the ability to access and track patient/member case information and interactions.  Amid changing industry dynamics, when retaining patient/members is critical, Neudesic also offers a complaint management solution, to be showcased at the HIMSS 2017 conference February 20 and 21 in Orlando, Florida.  Neudesic will headline the Microsoft Lunch and Learn event at HIMSS 2017 on Monday from 11:15-12:15, and present at the Microsoft Innovation Theater (# 2509) within on the exhibit floor on Tuesday from 11:15-11:45.

“Now more than ever, health care providers and insurers need transparent, repeatable processes that are both outcome driven and provide consistency and collaboration,” explains Riaan van der Merwe, Neudesic Digital Workplace Lead for the Neudesic Digital Innovation Group who will be presenting Neudesic’s expertise at both events.  He adds, “We deliver easy to use methods that strictly adhere to service level agreements, manage complex changing case resolution workflows and meet regulatory reporting requirements – all while delivering measureable increases in efficiency.”  Neudesic case management and reporting solutions leverage the Microsoft Dynamics CRM platform to create one hub for monitoring all information channels and enabling providers to respond quickly to patient/member feedback.

Mark Jones, Neudesic Chief Marketing Officer notes, “It’s an honor to be selected by our Microsoft partners to present our solutions at this prominent industry event.  Our alliance has grown stronger in the business productivity sector in part due to the success of these healthcare solutions.”  In 2015 and 2016, Microsoft named Neudesic Partner of the Year for Big Data and North America respectfully, echoing the strength of the companies’ alliance.

For more information or to register for the Microsoft HIMSS Lunch and Learn go to:  https://enterprise.microsoft.com/en-us/lunch-and-learn/

About Neudesic

Neudesic is the trusted technology partner in business innovation, delivering impactful business results to clients through digital modernization and evolution. Founded in 2002, Neudesic is a privately held company headquartered in Irvine, California, and serves clients globally from offices in the United States and India. For more information, visit www.neudesic.com.