The Challenge

Trion’s sales team was using a standard GoldMine CRM system, but adoption was low because the application was difficult to use and team members did not like the interface.

 

The Solution

Neudesic supplied a Microsoft Dynamics CRM Online solution, which provided Trion’s sales team members immediate access to customer data without the need for additional IT support

The Benefit

  • Quick user adoption
  • Familiar Outlook-style user interface operating at a much faster rate
  • Reduced IT team support time & costs
  • New sales platform