Manage Ever-changing Demand and Outlast Your Competition
As economies fluctuate, so does the revenue of the hospitality and gaming industry. Room occupancy rates may fall in a down-turn, but casino play will see an increase. In this dynamic world, hospitality and gaming CIOs and IT departments must achieve efficiency in daunting timeframes while developing an enterprise-wide, holistic approach that monitors spending and properly prioritizes projects.
According to a Motorola Solutions, Inc. study, 56% of hospitality organizations plan to raise mobile investments to better equip their workforces, improve operational efficiencies and ultimately enhance the customer experience.
A Competitive Advantage
Neudesic is an industry-recognized leader in providing technology consulting services and products. We were a very early player in the development of cloud technologies, big data and mobile solutions, and recent advancements in CRM. Our hospitality and gaming clients include a wide spectrum of companies from world-famous luxury hotel brands to some of the most popular gaming casinos in the world. Our clients gain a competitive advantage from our expertise in leveraging emerging technologies to deliver impactful business results.
Solutions & Experience That Span the Full Hospitality & Gaming Spectrum
Some of Neudesic’s greatest success stories have been made with our hospitality and gaming clients that are using technology to stay ahead of the curve, regardless if the economy is in a downturn or an upturn. Our strong industry knowledge and solid, tested solutions can be relied upon to provide key insight into business data and guest relationships. We helped Mandarin Oriental Hotel Group create a fully integrated guest profile system that provides guest profiles in real time to all points of contact, both online and in the hotel. We have created a number of loyalty management and guest relations management systems that provide the ability to anticipate guest needs and facilitate optimal guest experience from reservation to check-out.
We have a long history of providing hospitality and gaming solutions that address key business areas such as internal collaboration, application integration, guest relationship management and business intelligence. Each of our solutions is backed by real-world experience, business-driven results and a strong understanding of leading edge technology.
Neudesic’s hospitality and gaming solutions are designed to help you take advantage of the latest innovations in technology to keep your guest-experience-based business on the path to profitability and success.
Take the Next Step
Schedule an assessment of your current systems, processes and applications, to find out how Neudesic can help you map out a long-term strategy that will:
Reduce costs and increase flexibility by migrating to the cloud
Enable self-service analytics by harnessing big data
Increase productivity and market reach with mobile solutions
Improve loyalty and sales through better guest relations
Foster secure enterprise collaboration with a guest-centric network