Press Release

Neudesic and IBM to Showcase AI Field Assist Solution at CERAWeek 2026

Feb 24, 2026ย  |ย  2 Minutes

Irvine, Calif. โ€” [3/3/2026]ย โ€”ย Neudesic, an IBM company, today announced that it willย demonstrateย its newย AI Field Assistย solution duringย CERAWeek, taking place March 23โ€“27. The solution will beย showcasedย inside theย Microsoft House (Agora House 340AB), whereย Neudesicย will highlight how agentic AI augments frontline energy workers to increase safety, reduce downtime, and modernize field operations.

Developed by Neudesic in collaboration with IBMโ€™s asset and operations expertise, the AI Field Assist solution integrates advanced reasoning models, contextual asset intelligence, and computer vision to help technicians perform safer and more efficient inspections, maintenance, and repair activities. The solution uses Microsoft technologies to enhance data connectivity and workflow orchestration but remains a Neudesic-led innovation.

Transforming Field Operations with Agentic AIย 

AI Field Assist acts as a digital reliability engineer that supports technicians across the full lifecycle of a field operation โ€” from initial alert to repair validation and continuous post event monitoring. The solution demonstrates:

  • Autonomous work order orchestration using IoT and asset health data
  • Predispatch planning, safety briefings, and probability-based parts preparation
  • Realtime diagnostic reasoning informed by manuals, SOPs, historical maintenance, and sensor data
  • Image- and vision-based hazard detection, PPE compliance evaluation, and equipment condition assessments
  • Step-by-step guided procedures with autovalidation and safety reminders
  • Automated documentation for CMMS/EAM systems including Maximo, SAP PM, and Dynamics 365 Field Service
  • Continuous learning loopsย that improve reliability models over time

These capabilities are enabled through Neudesicโ€™s integration of Microsoft technologies such as Azure AI Search, Azure OpenAI Service, Copilot Studio, and Azure Data & IoT services, alongside IBMโ€™s deep industrial, Maximo, and asset performance management domain expertise.

Why Customers Are Adoptingย Neudesicโ€™sย AI Field Assist Solutionย 

Energy operators face increasing pressure to improve uptime, reduce risk, and address workforce shortages. AI Field Assist was designed to help customers:

  • Improve technician safety and adherence to compliance
  • Reduce Mean Time to Repair (MTTR)
  • Increase First Time Fix Rates
  • Extend asset lifespan
  • Standardize and accelerate complex field workflows

Partner Ecosystem Momentumย 

โ€œMicrosoftโ€™s commitment to working with partners is helping drive digital transformation for people, organizations, and industries around the world,โ€ saidย [Insert Microsoft spokespersonโ€”optional, if permitted and preapproved]. โ€œSolutions likeย Neudesicโ€™sย AI Field Assist help energy organizations modernize their operations and empower their frontline workers.โ€

โ€œThe opportunities shared by Microsoft and its partners have never been stronger than they are today,โ€ saidย Mike Rossi, SVP ofย growth & partnerships.ย โ€œBy combining IBMโ€™s industry depth with Neudesicโ€™s applied AI engineering and Microsoftโ€™s cloud and AI technologies, weโ€™re delivering impactful, human-centered solutions that help our customers transform their businesses.โ€

Demonstration Details at CERAWeekย 

Neudesicย and IBM will demo AI Field Assist throughout the week at:

๐Ÿ“ย Microsoft House โ€” Agora House 340AB
๐Ÿ“…ย March 23โ€“27, 2026

Attendees will be guided through a real-world scenario: a pump vibration alert at a remote facility. The walkthrough will illustrate how agentic AI supports technicians from the moment an alert is triggered through diagnosis, repair, documentation, and ongoing monitoring.

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