Neudesic Named Microsoft 2020 MSUS Partner Award Winner for Customer Experience
July 21, 2020
IRVINE, CA – July 21, 2020 — Today, Neudesic announced it has been awarded the Microsoft 2020 US Partner Award for Customer Experience. The award demonstrates excellence in tailoring azure cloud services to deliver quality solutions that drive positive customer impact and business outcomes.
“This award is an honor and a testament to the passion and discipline that drives our community of more than 1,000 consultants to place client outcomes above all else each and every day,” said Tim Marshall, co-founder and president of Neudesic Services. “Together, and backed by the power of Microsoft technologies, we’ve delivered solutions, frameworks, and accelerators that assist our clients in quickly migrating to a highly optimized cloud environment, while building data-driven approaches for new productivity and growth.”
Neudesic’s solutions and services enhance the modernization of applications and infrastructure, process workflows, and data platforms, with the addition of ideation, design thinking, and user experience. In combination, these services work together to help our clients broaden insights and map their desired outcomes to proper technology strategies that accelerate their time to value. Two examples of this include:
- Helping a bank with over $6B in revenue provide their credit union members with a renewed 360-degree view of their business in Power BI. By re-designing the tool and extending the features and front-end customer capabilities leveraging Power BI Quick Visual Creator API, the company transitioned from churning 15% of their customers annually to increasing their revenue by 3X.
- Delivering a utility company with operations that service 10.5M customers across multiple countries an Azure AI infused employee experience to increase productivity by connecting a dispersed workforce to critical content. With the application of cognitive services and a bot framework, the company achieved a 200% increase in intranet usage in the first 6 months, while increasing user satisfaction by 75%.
“By winning this award you have shown leadership in customer impact, solution innovation, deployment and exceptional use of advanced features in Microsoft technologies over the past year,” said David Willis, corporate vice president for Microsoft US One Commercial Partner Program. “Your work to enable our mutual customers to achieve more shows your dedication to their success and stands out as a model to other US Partners.”
Neudesic is the trusted technology partner in business innovation, delivering impactful business results to clients through digital modernization and evolution. Our consultants bring business and technology expertise together, offering a wide range of cloud and data-driven solutions, including custom application development, data and artificial intelligence, comprehensive managed services, and business software products. Founded in 2002, Neudesic is a privately held company headquartered in Irvine, California. For more information, visit www.neudesic.com
Director Solutions Marketing, Data & AI