Neudesic Partners with Artificial Solutions to Drive Client Value with Conversational AI
January 17, 2023
Irvine, CA – January 17, 2023 – Neudesic, an IBM company, today announced a new strategic partnership with Artificial Solutions to maximize their investments in accelerating client value with Conversational AI. Through the partnership, Neudesic will leverage Artificial Solutions’ Teneo Platform to help organizations interact with their customers in new ways with highly integrated, end-to-end solutions that increase agility, modernize processes, and connect their entire organization and technology ecosystem.
Neudesic, a 20+ year technology and business consulting firm providing a wide range of cloud and data-driven solutions using Microsoft Azure, recognizes the need to help clients leverage data and increase client interactions in innovative ways to help organizations accelerate customer service, increase quality interactions, and drive support satisfaction.
“Our partnership with Artificial Solutions is the latest investment we’re making to help our clients improve and expand the end-to-end customer service they provide for their own clients across a wide array of industries. In an increasingly digital world, always-on personalized interactions and differentiated client experiences create a massive impact in the marketplace,” said Mark Jones, Chief Marketing & Alliances Officer, Neudesic.
“We’re very excited to be working with a business driven by a passion for technology, and with deep technical understanding and industry influence. This is the latest of our relationships within Microsoft’s partner ecosystem. Last year, Microsoft and Artificial Solutions entered a strategic partnership with the shared goal of helping clients build better, faster, scalable Conversational AI solutions for their digital contact centres,” said Mykola Sochynskyi, Global Partner Manager for Artificial Solutions.
Neudesic, an IBM company, is the trusted technology partner in business innovation, delivering impactful business results to clients through digital modernization and evolution. Our consultants bring business and technology expertise together, offering a wide range of cloud and data-driven solutions, including custom application development, data and artificial intelligence, and comprehensive managed services. Founded in 2002, Neudesic is headquartered in Irvine, California. To learn more, visit www.neudesic.com.
About Artificial Solutions
Artificial Solutions removes the unnecessary barriers between customers and service by connecting the dots with properly engineered conversational bots. If end-user customers wait in queues, existing bots are not good enough. Artificial Solutions’ work has been trusted by hundreds of enterprises and some of the largest technology enterprise organizations on the planet, including Amazon, Apple, Baidu, Google, Microsoft, Nuance, and IBM who all have made forward citations of their pioneering patents, confirming our position as a leading innovator in the Conversational AI space. Founded in 2001, Artificial Solutions is headquartered in Stockholm, Sweden. To learn more visit https://www.artificial-solutions.com/ .