IRVINE, CA – August 3, 2022 – Neudesic, an IBM Company, is pleased to announce the findings from KLAS Research’s recent First Look Report on our work accelerating digital transformation for clients in the healthcare industry.

KLAS Research is a leading healthcare IT research firm that provides transparent and impartial insights. Its First Look report divulges an impartial overview of how Neudesic’s technical services, proactive approach to project management, expertise in Microsoft technologies, and executive involvement help provider organizations drive outcomes and better prepare for the cloud-first future of healthcare.

KLAS interviewed individuals from unique clients who have engaged Neudesic’s services within the past year, including clinics, standalone hospitals, and commercial labs. The surveyed clients remain anonymous to reinforce the integrity of the report’s insights.

Report findings indicate:

  • 100% of surveyed customers would buy again.
  • 100% of surveyed customers were highly satisfied.
  • All ‘A’s’ were received across the following key performance areas:
    • Quality of staff & consultants
    • Strength of partnership
    • Likely to recommend
    • Drives tangible outcomes

Neudesic’s exposure to the unique challenges organizations in the healthcare industry experience on their digital transformation journey has provided a special understanding of how to mitigate potential risks and barriers while streamlining technology implementation and adoption.

The report features key client testimonials; one such highlight includes the following commendation from a Director, who stated, “Neudesic’s executive involvement was very helpful. We expect our partners to be available and accessible, and that is what I like about Neudesic’s executive team. Clients can text or call them. I never felt like I was being delegated away. I always felt like the executive team was providing focus and attention.”

An interview excerpt from the report by Riaan van der Merwe, Senior Director, Healthcare Practice at Neudesic, further details clients’ perception of Neudesic’s services: “Neudesic, an IBM company, understands industry-leading services and solutions. Neudesic brings cross-vertical best practices in customer experience, data/AI, and integration in driving improved business outcomes. This is alongside healthcare expertise to design, build, and implement world-class solutions in healthcare.”

To help clients in the healthcare industry realize their desired results and value from digital transformation efforts, Neudesic’s capabilities encompass cloud assessments and migration, application modernizing, data platforms (including common industry data models, AI), interoperability (HL7, AI), and hyper-automation. The report explains how Neudesic’s delivery model is punctuated by an agile consultative approach, risk mitigation, transparent project management, and Azure credentialled engineers to further position clients for success.

A copy of the report is available to download here.

About Neudesic
Neudesic, an IBM Company, is the trusted technology partner in business innovation, delivering impactful business results to clients through digital modernization and evolution. Our consultants bring business and technology expertise together, offering a wide range` of cloud and data-driven solutions, including custom application development, data and artificial intelligence, and comprehensive managed services. Founded in 2002, Neudesic is headquartered in Irvine, California. To learn more, visit

About KLAS Research
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on so­ftware, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit

For additional information, contact:
Steven Kasten
Director, Healthcare Marketing & Alliances